Question 1

How long does it take to implement Stackpack?

Accepted Answer

Most teams are up and running within a day. There’s no crazy configurations here with simple integrations to your existing finance software or uploads via CSV.

Question 2

Do I need technical resources to maintain Stackpack?

Accepted Answer

Nope. Stackpack is built for lean teams. Once it’s live, ongoing admin is minimal thanks to integrations with your finance app — think: less spreadsheet wrangling, more clarity on what’s actually driving results.

Question 3

What kind of support do you offer post-launch?

Accepted Answer

You’ll have a dedicated success manager, direct Slack access, and fast response times (typically under 2 hours during business days).

Question 4

Can Stackpack integrate with our current finance app?

Accepted Answer

Yes. Stackpack works out-of-the-box with finance apps (NetSuite, Quickbooks Online, Sage Intacct, Rillet, Campfire) thanks to dedicated integrations. You can also upload CSVs at any point if you're not using any of the listed apps.

Question 5

Is our data secure with Stackpack?

Accepted Answer

Absolutely. We’re SOC 2 Type II certified and built with enterprise-grade security protocols. Your financial data is encrypted in transit and at rest.

Question 6

How does Stackpack ensure data accuracy?

Accepted Answer

We connect directly to your source systems — no manual uploads, no guesswork. You get real-time reporting you can trust, with audit trails built in.

Question 7

What kind of ROI can we expect from Stackpack?

Accepted Answer

Our customers typically see clearer spend accountability, insight into renewal cycles, and better alignment on spend ownership within the first few weeks of using Stackpack.

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